Unified Communication and Collaboration: Technologies and Analysis of Global Market Trends
"The
Latest Research Report Unified
Communication and Collaboration: Technologies and Global Markets
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The
global market for unified communication and collaboration (UC&C)
solutions totaled $22.6 billion and $26.5 billion in 2014 and 2015
respectively. The market should reach nearly $62 billion in 2020,
demonstrating a compound annual growth rate (CAGR) of 18.5% from 2015
to 2020.
The
on-premise UC&C system dominated the global UC&C deployment
market, and was valued at $18.2 billion in 2015. The market should
reach $37.8 billion in 2020, growing at a CAGR of 15.7%.
Hybrid
deployment type is the fastest growing segment of the global UC&C
market, totaling $1.8 billion in 2015 and $6.2 billion in 2020,
growing at a CAGR of 28%.
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Report
Includes
An
overview of the global markets and related technologies for unified
communication and collaboration.
Analyses
of global market trends, with data from 2014, 2015, and projections
of compound annual growth rates (CAGRs) through 2020.
A
look at market sizes, revenue forecasts, value chain analysis, market
& product trends, and the competitive landscape.
Breakdowns
of the market and analyses presented by type, by technology, and by
geography.
Discussion
covering current and future trends and analysis on a basis of various
competitive technologies.
Evaluation
of the market's dynamics, specifically growth drivers, restraints,
and opportunities.
Profiles
of major players in the industry.
Report
Scope
This
report analyzes unified communication and collaboration technologies
and their markets. To understand how the UC&C market will grow
and the trends impacting its adoption, this report will analyze the
technologies and markets that are evolving.
An
overview of the UC&C industry precedes later chapters that review
the main UC&C categories, discuss top provider market share, new
technologies, and the regional markets for UC&C. Five–year
forecasts follow, segmented by UC&C categories, as well as new
deployment trends that will shape future markets.
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Succeeding
chapters discuss new developments in technologies, and their
advantages to the UC&C industry. Regulatory and security issues
will also be discussed as they affect UC&C adoption in the
high-risk information industries of healthcare, finance and
government.
The
appendix contains an overview of recent patent grants.
The
data provided for revenues is based on the calendar year beginning
January 1st and ending December 31st of that year. For companies that
report their financial results for different reporting periods, BCC
Research has analyzed the data using a calendar year time frame as
opposed to region-specific fiscal year. This is to maintain a common
base period of data reporting and facilitate our understanding and
comparison of revenues and market size estimation.
The
revenues reported for each of the market players include revenue from
UC&C solutions (on premise–based or hosted) including all
hardware, software and services directly linked to the implementation
of the solution as well as the recurring revenues from service
agreements and maintenance support. It does not include professional
services provided to evaluate client systems or costs related to
consultation services for UC&C provisioning or training of
personnel.
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Table
of Contents
Chapter
1 Introduction
STUDY
GOALS AND OBJECTIVES
REASONS
FOR DOING THE STUDY
SCOPE
OF REPORT
INTENDED
AUDIENCE
INFORMATION
SOURCES
ANALYST'S
CREDENTIALS
RELATED
BCC RESEARCH REPORTS
BCC
RESEARCH WEBSITE
DISCLAIMER
Chapter
2 SUMMARY
Chapter
3 OVERVIEW
HISTORY
OF UC&C SOLUTIONS
CHANGING
FACE OF UC&C
COLLABORATIVE
SOLUTIONS GAINING IN ADOPTION
UCAAS,
THE NEXT GROWTH FRONTIER
MOBILITY
DRIVING GROWTH OF UC&C
TECHNOLOGY
TRENDS
UC&C
MARKET CHARACTERISTICS
LOW
AWARENESS OF UC&C TECHNOLOGY AMONG IT MANAGERS
FRAGMENTED
MARKET
CLOUD/HOSTED
MODEL IS GAINING POPULARITY
CONCERNS
OVER DATA SECURITY AND PRIVACY STILL A KEY ISSUE
GOVERNMENT
REGULATIONS AND POLICY
GOVERNMENT
REGULATIONS FOR CLOUD-BASED TELECOMMUNICATION PROVIDERS IN THE U.S.
UC&C
AND HEALTHCARE INDUSTRY REGULATIONS
REGULATIONS
IN THE BANKING, FINANCIAL SERVICES AND INSURANCE (BFSI) AND
GOVERNMENT SECTORS
Chapter
4 UC&C MARKETS
MARKET
BY BUSINESS SEGMENTS
BY
BUSINESS SIZE
BY
REGION
BY
IT SEGMENT: HARDWARE, SOFTWARE AND SERVICES
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