Strategic Focus Report On Business Process Outsourcing 2018: Size, Technology and market trends
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About
Business
Process Outsourcing
Market
This Strategic Focus report
analyses the current trends, drivers, and inhibitors impacting the
BPO market. The report outlines the evolution of BPO technologies,
and identifies and assesses the best performing vendors in the
market. This report also presents Kable's view of the revenue
opportunities in the BPO market through to 2018, highlighting the
market size and growth by technology, geography, sector and size
band.
Key Findings
The BPO market has been
experiencing a level of maturity over the last few years, but is
still attracting decent interest from organizations, due to its
potential financial and strategic impact.
The global BPO market remains
fragmented, and is largely dominated by small and medium-sized
service providers.
According to Kable, the top 10
vendors contributed 33.4% of the total BPO market size in 2012, with
this proportion decreasing by 1.7% to reach a figure of 31.7% in
2013.
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Synopsis
This Strategic Focus report
analyses the current trends, drivers, and inhibitors impacting the
BPO market. The report outlines the evolution of BPO technologies,
and identifies and assesses the best performing vendors in the
market. This report also presents Kable's view of the revenue
opportunities in the BPO market through to 2018, highlighting the
market size and growth by technology, geography, sector, and size
band.
This product covers the latest
trends in the BPO market, coupled with insight into the vendor
landscape and market size in the BPO domain.
In particular, it provides an
in-depth analysis of the following:
The latest trends impacting
the BPO market.
The market drivers (both
supply-side and demand-side) that will facilitate the growth of the
BPO market.
The market inhibitors that may
hinder the pervasive adoption of BPO solutions.
Identification of the top ICT
vendors in the BPO market, coupled with an overview of the top 5
vendors.
The report also covers the
primary findings from Kable's view of revenue opportunities in the
BPO market through to 2018, highlighting the market size and growth
by technology, geography, sector, and size band.
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Sample
PDF
@
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Reasons To Buy
Helps the reader to understand
the BPO market landscape, the recent trends, drivers, and inhibitors
shaping the BPO segment.
The report will provide an
assessment of BPO providers and their relative performance in the BPO
market.
The most exhaustive and
up-to-date report providing revenue opportunity forecasts in the BPO
market from 2014 to 2018, spanning six technology segments, six
regions, 14 verticals, and two size bands.
Extensive technology growth
predictions based on adoption indicators, end-user technology demand,
and macroeconomic factors.
The report provides a detailed
breakdown of the opportunities within the BPO segment and its sub
categories.
Table of Contents
1 Introduction
2 Technology evolution
2.1 Current technology trends
2.2 Key market drivers and
inhibitors
2.2.1 Key market drivers
2.2.2 Key inhibitors
3 Vendor landscape
3.1 Vendor snapshot (the top five
vendors)
4 The market opportunity
4.1 The total market opportunity
4.2 Geographic breakdown
4.3 Vertical market breakdown
4.4 Size band breakdown
5 Summary
5.1 The rising demand for KPO and
procurement BPO services will continue to drive the BPO market
6 Appendix
6.1 Definitions
6.2 Further reading
6.3 Contact the authors
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Table 1: Market share of the
leading vendors in the BPO market
Table 2: Brief overview of the top
five vendors in the communications & collaboration market
Table 3: BPO – global market
opportunity forecast, $ millions
Table 4: BPO – global market
opportunity forecast by region, $ millions
Table 5: BPO – global market
opportunity forecast by vertical market, $ millions
Table 6: BPO – global market
opportunity forecast by size band, $ millions
Figure 1: Key trends impacting the
BPO market
Figure 2: Key market drivers and
inhibitors impacting the BPO market
Figure 3: Market share of the
leading vendors in the BPO market – 2013
Figure 4: BPO – global market
opportunity forecast
Figure 5: BPO – global market
opportunity forecast by region
Figure 6: BPO – global market
opportunity forecast by vertical market (top six verticals only)
Figure 7: BPO – global market
opportunity forecast by size band
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Albany, NY 12207
Tel: +1-518-621-2074
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